Pure Ocean Security (Pty) Ltd Last Updated: May 2025
1. Introduction
Pure Ocean Security (Pty) Ltd is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African data protection legislation.
By using our website or engaging our services you consent to the collection and use of your personal information as described in this policy.
2. Information We Collect
We may collect the following personal information from you:
- Full name
- Company or organisation name
- Email address
- Phone number
- Physical address or location
- Nature of your security requirements
- Any additional information you voluntarily provide through our contact forms or direct communication
We do not collect sensitive personal information such as identity numbers, financial information, or biometric data through our website.
3. How We Collect Your Information
We collect your personal information through the following means:
- Contact and enquiry forms submitted on our website
- Direct email or telephone communication
- In-person meetings or site visits
- Service agreements and contracts
4. Why We Collect Your Information
We collect and use your personal information for the following legitimate purposes:
- To respond to your enquiries and provide quotations
- To deliver and manage security services contracted to you
- To communicate important information regarding your service
- To comply with our legal and regulatory obligations under PSIRA and applicable South African law
- To improve our website and service offerings
- To send relevant service updates where you have consented to receive them
We will not use your personal information for any purpose other than those listed above without your prior consent.
5. How We Store and Protect Your Information
Pure Ocean Security takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure.
Your information is stored securely and access is limited strictly to authorised personnel who require it to perform their duties. We retain your personal information only for as long as is necessary for the purpose for which it was collected or as required by law.
6. Sharing of Your Information
Pure Ocean Security does not sell, rent, or trade your personal information to any third party. We may share your information in the following limited circumstances:
- With service providers who assist us in delivering our services, subject to strict confidentiality obligations
- Where required by law, regulation, or court order
- With PSIRA or other regulatory authorities where legally required
- With your explicit consent
7. Your Rights Under POPIA
As a data subject under POPIA you have the following rights:
- The right to know what personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information where applicable
- The right to object to the processing of your personal information
- The right to lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights please contact us using the details provided below. We will respond to all requests within a reasonable time and in accordance with our obligations under POPIA.
8. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website. You may disable cookies through your browser settings however this may affect the functionality of certain parts of our website.
9. Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor please contact us immediately and we will take steps to delete it.
10. Changes to This Policy
Pure Ocean Security reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Information Regulator
If you are unsatisfied with how we handle your personal information you have the right to lodge a complaint with the Information Regulator of South Africa:
The Information Regulator (South Africa) JD House, 27 Stiemens Street Braamfontein, Johannesburg, 2001 Email: inforeg@justice.gov.za
12. Contact Our Information Officer
For any privacy-related queries or to exercise your rights under POPIA please contact our Information Officer:
Pure Ocean Security (Pty) Ltd Attention: Information Officer 7 Churchill Street, Witbank Ext 5 Emalahleni, Mpumalanga, 1035 Phone: +27 73 181 4633 Email: pureoceansec@gmail.com
